Shipping Policy

[kapee_heading title_align=”left” title_separator=”underline” title=”SHIPPING POLICY”]
  1. You hereby agree and accept to provide accurate shipping address (with full address including area name, Zip code (Example: Dhaka 1229 Basundhara Area) and nearest land mark- suggested) during the order placement. Mobile number is the prime source of tracking your address. So check at least two times to provide your mobile number correctly. Our office will not believe any other mobile number other than the actual one which was used and endorsed to order us.
  2. The ownership, title or risk of loss of the products may pass on to you upon delivery of the ordered products by the vendors / logistics providers / manufacturer.
  3. You can track the order status, if the same has been provided by the shipment / logistics providers. You may contact info@nirmanonline.com or call us at Whats app number +88 01322873539 to know the status of your order.
  4. Your shipment may contain the following documents:
    • Copy of the Order invoice (Original copy can be downloaded from your account profile and copy would be sent to your email ID).
    • Copy of the Delivery note (Quantities has to be checked on the time of delivery, any missing quantities should be raised immediately to the logistics provider or the office of the nirmanonline.com/ Whats apps number +88 01322873539)
    • User manual if any provided by the manufacturer.
    • Material Test Certificates, if any provided by the manufacturer.
    • Installation Manuals, if any provided by the manufacturer.
    • Warranty Cards, if any provided by the manufacturer.
  5. The delivery date mentioned is an estimated date. We will try our best to delivery on time under standard situation but we cannot provide you the delivery guarantee on the estimated scheduled delivery date due to various impromptu situation: such as Covid pandemic, strike, production failure due to accident, sudden flood, any natural or manmade disruptions etc. In that case prior notice should be provided in advance to the concerned customers. However for any critical situation customers may contact our office (Whats apps number +88 01322873539) for assistance.
  6. You accept and agree that nirmanonline.com is not liable whatsoever for the timely delivery or otherwise, of the ordered products to your shipping address at any and all times.
  7. You accept and agree to provide clear road passage leading to your construction site. We need a 25-30 feet wide road for smooth delivery of the consignment.
  8. The shipping for building materials ( like cement, TMT steel, sand, blocks, bricks, etc.) would be done to ground level (Not more than 25 Feet from the road/ gate to the storage location). An additional shipping cost will be charged by the nirmanonline/ vendor/ logistic partners if delivery is to be made above ground level.
  9. For any reasons, you would want to postpone the shipment date, nirmanonline has the right to retain the cost of handling and storage cost during this time to the hold the products at the nirmanonline warehouses locations/ logistics partners.
  10.  Nirmanonline reserves the right to withhold/ cancel the order without delivery, retaining the difference between the invoice price and current price as well as all storage, handling and shipping charges, and taxes applicable on all of the above.
  11.  You will be responsible to give a safe environment, legal address and accessible pathway to deliver the shipment. Failing to provide such, shipping charges will be charged with other taxes if any.
[kapee_heading title_align=”left” title_separator=”underline” title=”WARRANTY & GUARANTEE”]
  1. Nirmanonline provides a marketplace platform for buyers to purchase home improvement and building materials from vendors / manufacturers / dealers / Suppliers. We are highly committed to on board quality vendors / suppliers/ manufacturers selling on nirmanonline.com.
  2. Nirmanonline does not provide any warranties or guarantees on products sold through nirmanonline.com
  3. Nirmanonline does not warrant any or all specifications, performance displayed along with the products.
  4. All products made available to you through nirmanonline.com are provided “as is” and “as available” basis without any guarantee / warranties from nirmanonline.com, unless explicitly given in writing to you.
  5. Nirmanonline is not liable for any direct, indirect, incidental or consequential damages arising out of any non-performance of the products.
  6. In case, products fail to perform as claimed / mentioned by the manufacturer / vendors specification, the buyer will test the products with the third party agency, produce the test results to the vendor / manufacturer directly for such claims. All cost and effort for such testing purposes will be borne by the buyer.
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